Refund and Exchange Policy

English - Your satisfaction is important to us.

• You have 20 calender days to return an item from the date of purchased.
• To be eligible for a return, an item must be unworn, unaltered and free of damages by the customer.
• Once we received an item, we will inspect it and we will immediately notify you on the status of your refund or exchange.
• If your return is approved, we will initiate a cash refund or an exchange.

The refund will be processed using the original payment method, and it may take a few business days for the refund to appear in your account, depending on your bank or payment process. If you choose to exchange the item, we will send the replacement item to you as soon as possible, subject to availability.

Please note that some items are non-returnable or non-refundable, such as personalized or custom-made items. In addition, any shipping and handling charges are non-refundable, and the customer is responsible for the cost of return shipping unless the item was defective or damaged upon receipt.

If you have any questions about our return policy or the status of your return, please do not hesitate to contact our customer service team Whatsapp/Call: 7005656069. We are committed to ensuring your satisfaction with your purchase and will do our best to assist you with any issues that may arise.

Mizo - I lungawina kha kan tan a pawimawh.

• Kan bungrua i lei atanga ni 20 chhungin ila thleng thei e.
• Thleng thei tur chuan, bungrua chu a chul hman tur ani lo, a thar ang chiah chhiatna awmlo ala ni tur a ni.
• Bungraw thleng tur chu kan dawn hunah kan lo enfiah hmasa ang a, thleng tlak a nih leh nih loh kan finfiah hmasa ang a, thil awmzia kan hrilh leh vat ang che.
• Bungrua chu thleng tlak anih chuan a Pawisa faiin emaw a tharin i thleng thei ang.